Terms of Service

Meridian Bridge Inc. | Effective Date: March 5, 2026

1. Acceptance of Terms

By downloading, installing, or using Pinned Travel ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

You must be at least 13 years of age to use Pinned. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. We do not knowingly collect personal information from children under 13. If we become aware that a user is under 13, we will promptly delete their account and associated data.

2. Account Registration

Creating an Account

Pinned Travel offers limited functionality without an account. To save locations, organize trips, and sync data across devices, you must create an account using a valid email address. Authentication is handled through our backend provider, Supabase Auth.

Your Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us promptly at legal@pinnedtravel.com if you suspect unauthorized access to your account

We are not liable for any loss or damage arising from unauthorized use of your account.

3. Acceptable Use

You agree to use Pinned Travel only for its intended purpose: saving, organizing, and planning trips based on locations extracted from social media content. You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable laws
• Scrape, crawl, or use automated tools to extract data from the App itself
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App
• Circumvent, disable, or interfere with any security or access control features
• Use the App to harass, abuse, or harm others
• Transmit viruses, malware, or other harmful code through the App
• Create multiple accounts to abuse free-tier features or circumvent usage limits
• Resell, sublicense, or commercially exploit the App or its content without written permission from Meridian Bridge Inc.
• Attempt to overwhelm or abuse the App's extraction services through excessive automated requests

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these terms.

4. User Content

Ownership

You retain ownership of all content you create within Pinned, including trips, collections, location notes, tips, ratings, and any other user-generated content ("User Content").

License to Meridian Bridge

By using the App, you grant Meridian Bridge Inc. a non-exclusive, worldwide, royalty-free license to store, display, and process your User Content solely for the purpose of providing and improving the Pinned Travel service. This license exists only for as long as your content remains on our platform.

If you publish content to the Pinned Travel marketplace (e.g., travel guides), you grant us an additional license to display, distribute, and promote that content to other users of the App in accordance with the marketplace terms applicable at the time of publication.

Your Responsibility

You are solely responsible for your User Content. You represent that you have the right to submit any content you provide and that your content does not violate any third party's rights.

5. Third-Party Content

Social Media Content

Pinned Travel extracts geographic location data from publicly available social media posts on platforms including TikTok, Instagram, and Xiaohongshu (Little Red Book). When you paste a social media URL into Pinned Travel, our service processes the publicly available content of that post to identify and extract location information.

No Ownership or Endorsement

Pinned Travel does not own, control, or endorse any third-party social media content. The original content remains the property of its respective creators and platforms. Pinned Travel does not reproduce, store, or display the full original content of social media posts — we extract and store only location-related data (place names, addresses, and geographic coordinates).

Third-Party Platform Terms

Your use of social media content through Pinned Travel is also subject to the terms of service of the originating platforms. It is your responsibility to ensure that your use of Pinned Travel does not violate the terms of any third-party platform.

No Guarantee of Availability

Third-party content and platforms may change, become unavailable, or restrict access at any time. Pinned Travel does not guarantee that extraction from any particular platform or post will always be available or functional.

6. AI and LLM Processing

How We Use AI

Pinned Travel uses artificial intelligence to extract and identify geographic locations from social media post content. When you submit a link for extraction, the publicly available text and metadata from that post may be processed by AI services to identify location names, addresses, and coordinates.

Accuracy Disclaimer

AI-extracted location data is provided on a best-effort basis. We do not guarantee the accuracy, completeness, or reliability of any location information extracted by the App. Results may contain errors, including but not limited to:

• Incorrect location names or addresses
• Inaccurate geographic coordinates
• Misidentified or missing locations
• Outdated information

You should independently verify any location information before relying on it for travel planning, navigation, or any other purpose. Pinned Travel is a planning tool, not a navigation or safety service.

Data Processing

AI processing occurs on our servers via secure edge functions. Only the publicly available content of the social media post is sent to AI providers — your personal information, account data, and private content are not shared with AI services for location extraction purposes.

7. Intellectual Property

Pinned Travel Brand and Technology

The Pinned Travel name, logo, visual design, user interface, software code, and all related intellectual property are owned by Meridian Bridge Inc. and are protected by applicable copyright, trademark, and other intellectual property laws.

Restrictions

You may not use the Pinned Travel name, logo, or branding without prior written permission from Meridian Bridge Inc. Nothing in these Terms grants you any right, title, or interest in the App beyond the limited right to use it in accordance with these Terms.

Feedback

If you provide feedback, suggestions, or ideas about the App, you grant Meridian Bridge Inc. a non-exclusive, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that feedback into the App without any obligation to you.

8. In-App Purchases

Apple App Store

All in-app purchases, including marketplace guide purchases and any future subscription offerings, are processed through Apple's App Store and are subject to Apple's terms and conditions, including the Apple Media Services Terms and Conditions.

Billing and Refunds

Apple handles all billing for in-app purchases. Refund requests must be submitted to Apple directly through their standard refund process. Meridian Bridge Inc. does not process payments or issue refunds for purchases made through the App Store.

Pricing

Prices for in-app purchases are displayed in your local currency within the App. Prices may change at any time, but changes will not affect purchases already completed.

9. Account Deletion

You may delete your account at any time from within the App by navigating to Settings → Delete Account. Upon deletion:

• Your account credentials will be permanently removed
• All trips, collections, saved links, locations, and other user data will be permanently deleted from our servers
• Any published marketplace content will be removed
• Local data stored on your device will be cleared

Account deletion is permanent and cannot be undone. We may retain anonymized, aggregated data that cannot be used to identify you for analytics purposes, in accordance with our Privacy Policy.

Please allow up to 30 days for complete removal of your data from all backup systems.

10. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. MERIDIAN BRIDGE INC. DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY — We do not warrant that the App will meet your requirements or expectations.
• FITNESS FOR A PARTICULAR PURPOSE — We do not warrant that the App is suitable for any specific use case.
• ACCURACY — We do not warrant the accuracy, reliability, or completeness of any location data, maps, or information extracted or displayed by the App.
• AVAILABILITY — We do not warrant uninterrupted or error-free operation of the App.

Location data extracted from social media posts may be inaccurate, incomplete, or outdated. You use this information at your own risk and should verify all location data independently before making travel plans, visiting locations, or relying on it in any way.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MERIDIAN BRIDGE INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, data, or business opportunities
• Personal injury or property damage arising from your reliance on location data provided by the App
• Costs incurred from visiting locations based on information extracted by the App
• Any damages resulting from interruption or unavailability of the service
• Unauthorized access to or alteration of your data

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE APP EXCEED THE AMOUNT YOU HAVE PAID TO MERIDIAN BRIDGE INC. IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY DOLLARS ($50.00), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

12. Termination

By You

You may stop using the App at any time. You may delete your account as described in Section 9.

By Meridian Bridge

We may suspend or terminate your access to the App at any time, with or without notice, if:

• You violate these Terms or our Acceptable Use policy
• Your use of the App poses a security risk or may cause harm to other users
• We are required to do so by law
• We discontinue the App or any part of it

Effect of Termination

Upon termination, your right to use the App ceases immediately. Sections that by their nature should survive termination will survive, including but not limited to: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Governing Law.

13. Changes to Terms

We may update these Terms from time to time. When we make changes, we will update the "Last Updated" date at the top of this document. If we make material changes, we will notify you through the App or via the email address associated with your account.

Your continued use of the App after changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the App and delete your account.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or your use of the App shall be resolved exclusively in the state or federal courts located in Georgia, and you consent to the personal jurisdiction of such courts.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Meridian Bridge Inc. regarding your use of the App.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Meridian Bridge Inc.
Email: legal@pinnedtravel.com
Website: pinnedtravel.com

These Terms of Service are effective as of March 5, 2026.